We wish to ensure you are happy with your purchase. As long as the garment has not been worn, we will offer a full refund or an exchange within 14 days of receiving the garment.
Please keep labels attached. Returns label will be included.
The cost of return carriage is covered by the buyer and must be tracked and insured.
All designs are tracked using different couriers, depending on location, shipping cost will be calculated on weight & destination.
The WILDSILK team mission is to ensure
all our customers enjoy their on-line
shopping experience and are happy with
Tel: 00 44 (0) 1235 523368
WILDSILK uses third party payment applications.
All major credit cards accepted. Your payments are taken via a secure online payment gateway that encrypts your card details in a secure host environment.
We use SSL technology which encrypts and protects all data. We do not use third party marketing, it is hoped that you will return to our on line store based on a good experience and quality products. If you sign up to our mailing or WILDSILK blog this is stored via WIX and is secured. We hate breaches of trust and would neve give or sell your personal data.
What type of cookies do we use
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.